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Conflict 101
Understanding the difference between what constitutes a conflict and what does not, is crucial in

The Benefits of Keeping a Cool Head
In my leadership development work, I meet many managers who are suffering from too much

Conflict in the Comfort Zone
Not addressing conflicts is just as much a part of research as designing experiments or

Five Ingredients for The 24/7 Lab
I have been asked several times for my opinion on the Nature article, The 24/7 Lab

How Not to Take “No” for an Answer
Once, after hours at a workshop, the conversation went slightly off the beaten track, and

A Modest Wish
If you’re a long-time reader, you may dimly recall a blog with this title from

The Power of Time Off
Many thanks to my colleague Kati Järvinen, for bringing Stefan Sagmeister’s TED talk to my attention. In

How to Get Your Project Managers to Tell You the Unvarnished Truth
Very few people like to have to say “please listen: my project is a dog’s

How Leadership Complements Management
I’m often asked about the difference between leadership and management. While it is helpful to

No Agenda = No Meeting
Seth Godin once distilled a great list about getting serious about your meeting problem. It highlights

Positive Feedback Loops
Too often, feedback is a codeword for criticism. Many managers want to know how to

I Only Need a Minute …
Interruptions have always been the bane of a researcher’s life and at the same time