Blog
Conflict in the Comfort Zone
Not addressing conflicts is just as much a part of research as designing experiments or
Five Ingredients for The 24/7 Lab
I have been asked several times for my opinion on the Nature article, The 24/7 Lab
How Not to Take “No” for an Answer
Once, after hours at a workshop, the conversation went slightly off the beaten track, and
A Modest Wish
If you’re a long-time reader, you may dimly recall a blog with this title from
The Power of Time Off
Many thanks to my colleague Kati Järvinen, for bringing Stefan Sagmeister’s TED talk to my attention. In
How to Get Your Project Managers to Tell You the Unvarnished Truth
Very few people like to have to say “please listen: my project is a dog’s
How Leadership Complements Management
I’m often asked about the difference between leadership and management. While it is helpful to
No Agenda = No Meeting
Seth Godin once distilled a great list about getting serious about your meeting problem. It highlights
Positive Feedback Loops
Too often, feedback is a codeword for criticism. Many managers want to know how to
I Only Need a Minute …
Interruptions have always been the bane of a researcher’s life and at the same time
Develop the Comfort Zone
Letting people stay in their comfort zone has a bad press; more people recommend setting
How Much Initiative Do You Want?
When discussing with clients how to lead their staff, one question that arises often is,